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Frequently Asked Questions

Ordering a System

How can I sign up to get an alarm system?

It’s never been easier to sign up for a Core Home Security alarm system. You can call Core Home Security sales team at  000000000 or visit our home page, provide your information and we’ll connect you with Core Home Security.

What happens if I have an existing system in my house?

Core Home Security may be able to reprogram your existing system, as long as the previous homeowner is not contractually obligated with another alarm monitoring company.

Do I need an alarm permit where I live?

Possibly. Some cities and jurisdictions require home security system owners to have an alarm permit before they will send emergency personnel to your home. To determine if your city requires a permit, contact your local city hall or county office.

Does my home need to be prewired for an alarm system?

No. Core Home Security can install both hardwired and wireless home security systems to meet your needs.

Can I save money on my homeowners insurance by having an alarm system?

Yes, some insurance companies provide up to a 20% discount on your homeowners insurance by having a security system. Please check with your insurance company for more information.

Can I get additional equipment for my system?

Yes. Additional equipment can be purchased from your Core Home Security representative at the time of installation or added later to meet your security needs. (Fees and restrictions may apply).

Home Touch

What is HomeTouch?

Home security monitoring isn’t your standard wired system anymore. New wireless cell-based panels allow for complete home control via your computer, smartphone or tablet without the need for home phone line. You can control your security system, view video, or manage your lights, locks and thermostats from almost anywhere with HomeTouch remote security and automation.

Which Core packages offer HomeTouch?

The HomeTouch Security package includes HomeTouch remote monitoring, which allows you to use your computer, smartphone or tablet to manage your security system and view video. The HomeTouch Premier package also offers home automation features such as remote control of your lights, locks, thermostats and image capture.

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